Effective communications monitoring during a pandemic can include checking on mobile phone usage to ensure that no important calls are missed or overlooked. In order to implement this type of check, a triage nurse in a local crisis response team should be sent to each mobile phone with a SIM card and a unique log-on code. The team leader should then manually check all incoming and outgoing calls and report back to the triage nurse on each mobile phone that is not listed. Monitor phone callsis a must as it the first step towards mobile compliance that must be followed throughout the entire outbreak.
The second tip for ensuring mobile compliance during a pandemic is ensuring that all employees have access to the same wireless signal. While it is easy to assume that each employee will have a cell phone, many people live without cell phones or do not own smart phones. These employees may also use pay phones that have no security measures in place to ensure that confidential communications are not intercepted. If the company is unable to provide mobile phones for each mobile employee, the company should make provisions for employees to purchase secure mobile devices.
And of course securing mobile compliance is ensuring that all staff members have access to the same wireless network. Many companies provide their employees with wireless phones that can be used to access the company’s intranet and other networks. These phones should also have security measures in place to protect confidential communications. If the company is unable to provide its employees with secure mobile devices, the company should make provisions for its employees to purchase secure mobile devices that provide the company with protection against outside threats.
Know more of the best ways to effectively monitor communication during pandemic with the infographic we have from Telemessage.